Terms

Terms of Use

By using this website or contacting ChinaMedNav, you understand that our services are focused on care navigation, translation, hospital matching, appointment coordination, travel preparation, and interpreter support.

Service scope

ChinaMedNav may help organize information, communicate with providers, prepare documents, and coordinate non-clinical logistics, including online translation consultation and in-person interpretation support where available. We are not responsible for medical decisions made by hospitals, physicians, clinics, or other healthcare providers.

First reply and paid services

The first email reply is free and is intended to identify the likely next planning step. Paid services are quoted after the scope, record volume, language needs, urgency, and online or in-person support requirements are understood. Hospital treatment costs, deposits, and provider fees must be confirmed directly with the relevant provider.

Hospital information

Hospital, department, and service descriptions are for planning context only. They should be verified before travel and do not represent official provider pages, rankings, or endorsements.

News content

News and story pages summarize public context. They do not imply that any public figure, hospital, journalist, or source endorses ChinaMedNav.

Contact

Questions about these terms can be sent to [email protected].