Services

Service packages for turning China medical interest into a practical plan.

ChinaMedNav is a Shanghai-based, physician-led medical navigation and translation team. Start with a free first email reply, then move to paid translation, hospital-route comparison, appointment inquiry, or in-person interpretation only when the scope is clear.

Who helps you

A Shanghai team built for English-Chinese medical communication.

Our role is to support the planning and communication layer around care. Hospitals and licensed treating physicians make all clinical decisions.

Shanghai-based physician-led team

ChinaMedNav is a Shanghai-based medical navigation and translation team led by licensed physicians with medical doctoral training.

English-Chinese medical communication

We work across English and Chinese medical records, hospital inquiry messages, specialist questions, and patient-facing explanations.

Online and in-person support

Services can include online medical-record translation consultation, hospital inquiry preparation, and in-person hospital visit interpretation in Shanghai.

Independent planning support

Hospitals and licensed clinicians make clinical decisions. We help patients prepare, translate, compare routes, and communicate more clearly.

Service package

Case Readiness Review

A first-pass review of your goals, diagnosis, documents, timeline, and whether a China medical pathway is realistic enough to explore.

What you receive

  • Intake review of your stated condition, current diagnosis, treatment goal, timing, and city preferences.
  • A document gap list showing what hospitals usually need before they can respond.
  • A clear next-step recommendation: translate records, request a second opinion, compare hospitals, or pause until more information is available.

Best for

Patients who are interested in China but do not yet know which hospital, department, or service route makes sense.

This is non-clinical planning support. Licensed physicians decide diagnosis, treatment options, eligibility, and urgency.

Service package

Medical Record Translation Pack

English-Chinese translation and organization of key medical records so Chinese hospitals can understand the case faster.

What you receive

  • Translation of diagnosis reports, discharge summaries, pathology summaries, lab reports, imaging reports, and physician letters.
  • A bilingual medical timeline covering diagnosis, prior treatment, medications, surgery, allergies, and current status.
  • A clean hospital inquiry bundle with file naming, missing-document notes, and suggested questions.

Best for

Patients preparing for oncology, cardiac, neurologic, orthopedic, fertility, dental, checkup, or second-opinion inquiries.

Translation does not validate clinical accuracy and does not replace physician review of the original records.

Service package

Hospital Shortlist Report

A practical comparison of likely hospital routes, including public tertiary hospitals, international departments, private hospitals, and premium clinics.

What you receive

  • A shortlist of 2-4 possible hospital or clinic pathways based on specialty, city, language needs, budget range, and timeline.
  • Pros, tradeoffs, likely access route, documents to prepare, and questions to verify for each option.
  • A recommendation on whether to target public tertiary expertise, private international service, or a staged pathway.

Best for

Patients who want a reasoned comparison before paying deposits, booking flights, or choosing a hospital name from search results.

Hospital acceptance, specialist availability, cost estimates, and final treatment plans must be confirmed by providers.

Service package

Appointment Inquiry Coordination

Support contacting hospitals, international offices, or specialty teams with a structured case summary and document bundle.

What you receive

  • Preparation of an appointment inquiry message in English and Chinese where appropriate.
  • Follow-up on required records, registration route, estimated response time, deposit rules, and next steps.
  • A visit-preparation brief if the provider indicates the case can proceed.

Best for

Patients who already have records and need help turning a hospital target into a practical inquiry.

Appointments depend on hospital rules, capacity, physician review, and patient eligibility.

Service package

Medical Visit Support

Practical preparation for arrival in Shanghai or another China medical hub, including hospital check-in and communication support.

What you receive

  • Pre-visit checklist covering documents, payment questions, local transport, lodging area, and family companion needs.
  • Interpreter or companion support planning for registration, outpatient visits, tests, admission, discharge, and follow-up.
  • Post-visit organization of key instructions and follow-up communication when appropriate.

Best for

Patients who have moved beyond inquiry and need help making the hospital visit less confusing.

We do not guarantee visas, travel entry, insurance reimbursement, hospital cost, or medical outcomes.

Service package

Second Opinion Question Brief

A concise question brief that helps you ask Chinese specialists better questions before committing to travel.

What you receive

  • A structured summary of the decision you are trying to make.
  • Case-specific questions about diagnosis confirmation, treatment alternatives, risks, timing, recovery, and follow-up.
  • A list of records to attach so the physician or hospital office can respond more meaningfully.

Best for

Patients comparing options at home with a possible China consultation, especially for cancer, surgery, neurology, and complex chronic disease.

We help organize questions. Medical answers must come from licensed clinicians.

Pricing

First reply is free. Paid services are quoted after scope review.

We do not want patients to choose a package before the basic case, record volume, language needs, urgency, and online or in-person support needs are understood.

First reply is free

Send a short case summary first. We will reply with the most appropriate next step before asking you to choose a paid service.

Paid work is quoted after scope review

Pricing depends on record volume, specialty complexity, translation needs, urgency, online versus in-person support, and whether hospital inquiry coordination is required.

No fixed treatment-package pricing

We do not quote hospital treatment costs as package prices. Hospital fees, deposits, physician availability, and treatment plans must be confirmed by providers case by case.

Workflow

A simple path from first email to hospital inquiry.

The work is designed to reduce wasted travel, vague hospital messages, and confusion about which route fits the case.

  1. 01. Send a short case requestTell us your country, diagnosis if known, treatment goal, preferred timeline, and whether you already have medical records.
  2. 02. We identify the right preparation pathSome cases need translation first, some need a hospital shortlist, and some should not travel until more clinical information is available.
  3. 03. You receive a practical next-step planThe output may be a document checklist, bilingual case summary, hospital comparison, appointment inquiry draft, or visit support plan.
  4. 04. Hospitals make the clinical decisionsChinaMedNav supports communication and planning. Physicians and hospitals decide whether the case can be reviewed or treated.

First free reply

What you can expect before any paid work.

You can start with a short summary rather than sending full medical records in the first message.

  • Whether your request looks like a translation, checklist, hospital-route comparison, appointment inquiry, or in-person interpretation need.
  • Which documents or details are needed before a hospital or specialist inquiry can be meaningful.
  • Whether the case should pause until more information is available, or whether China does not look realistic from the information provided.

Boundaries

What ChinaMedNav does and does not do.

Clear limits make the service more trustworthy. We support the planning layer around care, while hospitals and licensed physicians handle clinical decisions.

Read medical disclaimer
  • We provide navigation, medical-record translation consultation, hospital-route comparison, coordination support, and in-person interpretation planning where available.
  • We do not diagnose, prescribe, recommend a treatment as medically necessary, or guarantee outcomes.
  • Hospital information, physician availability, cost, deposits, and acceptance criteria must be verified case by case.
  • Emergency requests should go to local emergency services, not this website.
  • Start with a short summary. Do not send full medical records until we confirm an appropriate channel and the next step.

Start here

Not sure which service fits your case?

Email your diagnosis, treatment goal, timeline, and available records. We will suggest the right first step instead of pushing a large package too early.